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Help
  Need some help?  You may find the answer to your question below in our Frequently Asked Questions.     
      Can't find an answer to YOUR question?  Send it to us.
I can't log in to the system - Why?

Your user name and password are both case sensitive.  Please check the letter you received from us and verify that you are using the proper case when attempting to log in.  If you think you are entering your user name and password correctly but still can't get in, use the form to the right to contact us.

   
Why didn't I receive a user name and password if I registered for the system?

If you think you are a qualified user of this system, but did not receive a user name and password via the US Mail, please use the form to the right to notify us.  Be sure to include your name, your title, your school name and CEEB number, your telephone number and your email address so we may get in touch with you.

 

 

 
       
I can log in to the system, but my information is not correct.  What should I do?

In the services menu above, choose Update Your Contact Information.   Click the Update! button, then make any necessary changes and click Submit.  The next time you click on Update Your Contact Information you will see your corrected information.

   
       
I am not a registered member, how can I join?

Go to http://admissions.tufts.edu/counselors to send us your name, title, email address, phone and fax numbers, school CEEB number, and the name of the Director of Guidance at your school.  We will use this information to register you for the system.  Please note that Tufts may contact the Director of Guidance at your school to verify any information that you provide.

   
       
       
 
 
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